Return & Exchanges

Shipping Policy

Shipping options and costs are preset at checkout.

Please allow up to a week for processing in addition to shipping time.

Including processing time, please allow 1-2 weeks for shipping within Canada and the USA, and 2-3 weeks for international orders. Thank you for your patience.

If you’d like expedited shipping, please get in touch us. We’ll see what we can do!

Once your order is placed, you will receive an automated confirmation email.

We understand that adding tracking for international orders (outside of Canada or the USA) comes at a high additional cost, which is why there is the option to send your order without tracking.

FIKSE Wheels is not responsible for any potential customs duties or import taxes, which will be collected, if applicable, at the time of delivery.

Lifestyle Return Policy

If you’re unhappy with your order, or if your order is damaged in transit, contact us as soon as your package arrives so that we can reach a resolution together.

Refunds on unworn pieces will be considered on a case-by-case basis.

Exchanges will only be honoured if they are arranged within one week of receiving the package.

Please note that you are responsible for return shipping costs, and that refunds will only go through after we have received and inspected the returned item(s).

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By visiting this page on our website: fikse.com/contact